Starting with version 2.4 of FeaturedArticles we’ll release both Lite and PRO versions for the plugin. Lite version will pretty much do all one needs with regard to displaying slideshows. PRO comes with some extra features and most important, priority support.
This is all about how support will be provided to all users for both free and paid version. Support will be offered on forums and support tickets available here on CodeFlavors.com. Any questions being asked on wordpress.org or any other website may either never get answered by our support team or get an answer too late. We won’t answer e-mail requests so please use our forums or the support ticket for asking help.